Cash Management Division 

Banking Services 

The Cash Management Division, under the authority of NRS 226.110, supports the Nevada Treasury in the receipt, safeguarding, and disbursement of public money. The Division manages the State’s banking infrastructure and serves as the primary liaison between Nevada State agencies and the State’s contracted banking partners.

Core responsibilities include:

• Check Distribution Services — Administration of the State’s checks distribution program and related forms.
• Incoming Deposits — Oversight of all deposits made by State agencies, including verification and reconciliation.
• Desktop Deposit Equipment — Coordination, support, and deployment of remote deposit capture equipment.
• Federal Draw Requests — Processing and monitoring federal fund drawdowns for State programs.
• Banking Services — Management of statewide banking relationships and daily cash operations.
• Bank Application Access — Administration of user access to State banking platforms.
• Banking Supplies & Forms — Ordering and distribution of deposit slips, bags, endorsement stamps, and other banking materials.
• Wholesale Lockbox — Coordination of lockbox services to streamline high‑volume payment processing.
• Payments to Vendors — Support for vendor payment processes and related banking functions.
• Bank & Check Fraud — Monitoring, reporting, and mitigation of fraudulent banking or check activity.
• Incoming ACH & Wire Deposits — Oversight of electronic deposits and reconciliation with State accounting systems.
• Returned Checks — Processing and resolution of returned or dishonored items.
• Cash Receipts — Support for agency cash receipting procedures and compliance.

The Nevada Treasury also requires that agencies work through Cash Management Division before contacting the State’s banking vendor, merchant services vendor, or armored car provider, ensuring consistency, compliance, and cost‑effective service delivery. 

Merchant Services 

The Cash Management Division administers the State’s centralized credit card and eCheck (ACH) payment acceptance program, providing secure, compliant, and efficient electronic payment solutions for all State agencies and participating political subdivisions.

Core responsibilities include:

• New Accounts — Establishing merchant accounts for agencies and political subdivisions.
• Technical Support — Assistance with payment terminals, gateways, and system troubleshooting.
• Invoicing — Support for electronic invoicing and payment workflows.
• Reports & Reconciliation — Guidance on settlement reports, transaction research, and reconciliation processes.
• Credit Card & eCheck CRs — Processing and support for credit card and ACH cash receipts.
• PCI DSS Compliance — Ensuring agencies meet required payment security standards.
• ClientLine Dispute Manager — Support for chargeback management and dispute resolution.
• Payment Gateways — Administration of card and ACH gateway services.
• Policy, Procedure & Best Practices — Development and dissemination of statewide merchant guidance.
• Desk Procedures — Creation of standardized operating procedures for agencies.
• Onsite Training — Training for agency staff on equipment, systems, and compliance.
• Merchant Services Application Access — Management of user access to merchant systems.
• Internal Controls — Support for establishing and maintaining proper payment‑handling controls.
• POS Terminal Equipment Orders — Coordination of point‑of‑sale terminal procurement.
• Reports & Reconciliation — Assistance with daily, monthly, and annual reconciliation activities.

Political subdivisions such as cities and counties may participate in the State’s banking and electronic payment acceptance contract. For more information, contact the Nevada Treasury’s Office Cash Management Division.

State employees are encouraged to contact the Cash Management Division or visit the Electronic Treasury website for assistance with any banking or merchant services needs.

Cash Management Contacts:

Banking Services  Main Line 775-684-5600 and General Email OSTCash@nevadatreasurer.gov

Merchant Services  Main Line 775-684-5600 and General Email OSTCredit@nevadatreasurer.gov